How does a complaint to the environmental health (food standards)work?
I recently bought a pack of bolognese meatballs at a large supermarket chain. they were prepared in store, as there was a sticker on the pack to confirm this. when i got them home i noticed a snail lodged in one of the meatballs! i contacted the store and asked to speak to a blokeager, none available, so i left my number but no-one called. the upshoot is i contacted environmental health, and they have taken the meatballs away. incidentally, i will never eat processed meats again...