What is going on with student loan?

I have been on the phone to student finance direct for over an hour and cant get through. my money should have been in today and it isnt. it this is problem up and down the uk?is someone else having problems?
Answer
Yes. the stupid loans company are notorious for botching things up and this year there is been a problem sending out payment schedules on time. i work for a local authority and i am sick of their incompetence. best bet might be to speak to your local authority, but their phone lines are a lot busier as a result of this mistake. http://www.studentsupportdirect.co.uk/portal/page?_pageid=1647,467622&_dad=portal&_schema=protocol