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I have recently moved house and it k 7 weeks for bt to re-connect me to broadband. i must have spent over 20 hours on the phone being passed form pillar to post. no one could help. a five page letter to their customer services department sent at the beginning of december has not even been acknowledged let alone answered. has somebody got any ideas how to resolve?

Switch mate and you will get a much better and cheaper service the site below useful and will help you find a better isp in your area.http://www.broadbandchecker.co.uk/