Bt broadband speeds problems help?

I have been having problems with my broadbandspeeds for 2 days and bt can not fix it any suggestions
Answer
Hi, what you want to do is download dr tcp, http://www.dslreports.com/drtcp it will tweak your network settings to optimise it giving you the best speed and input the type of broadband internet service you have . xp is set up for all types of net connections so you have to fine tune it in order to get the best you can attain. try using firefox, theres a plug in called fasterfox, makes browsing so much quicker. best of luck.