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I had to do do a product reco on my toshiba laptop and some of the initial programs are missing. when i go to the set up icons for these items i am asked to insert the ls and utilities disk which i never recieved when i bought the machine. i tried toshiba but did not have much luck. their helpdesk seem to work on set questions and answeres sheets and if you ask a question beyond the norm you are pushed to the one side. i would be greatful for any help. brian

Have you tried this website? http://uk.computers.toshiba-europe.com/cgi-bin/toshibacsg/download_drivers_bios.jsp?service=uk