What are the most important questions a tour operator should ask a customer?

When booking a boating holiday: e.g: on a n the narrow boat on the norfolk broads
Answer
"what can we do to make your stay with us a great experience"?


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What are the most important questions a tour operator should ask a customer?
When booking a boating holiday: e.g: on a n the narrow boat on the norfolk broad...

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