The financial ombudsman service – good/bad???
Have you had a nice or bad experience with fos?…in 2001, my brother and i submitted 5 complaints to the fos…reason - a u.k bank had lied to us about documents going missing in the post, had changed the amount of a loan application without our authority & closed down our business account because we had complained about them…whilst considering our complaints, the fos re-wrote the first complaint and then deemed all of the complaints outside of their jurisdiction – basically, they didn’t want to touch our complaints with a barge pole = very bad & long ( 7 months) experience!
