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I run a small business shop fitting. people who i now in the same business as me and who have the same sort of company as mine but they seem to get good contracts like putting up kitchens in diy stores and fag counters in superstores. how do they get these contracts? help

Write a list of say 20 companies you want to deal with. send details of your services and follow-up what you send on the telephone. ask for feedback from them and leave the door open. this will tell you what areas you need to look at to become an acceptable contractor to them. then you can position your business to meet customer needs. you may find that what looks like nice contracts from these customers are no better than the ones you already have. the other important way forward is to plan where you want to be and look for ways of getting there. building a potential customer list and keeping in touch will keep your contracts flowing.