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Booked to travel with virgin on the 01.09.08 with 43 people attending our wedding in jamaica. 2months later virgin change the date that they can fly so are told we have to go on the 02.09.08 instead. as the guest are a majority of family member, we all could travel on the 02.09.08 due to the day we returned (personal family rememberance day), so we had no choice but travelling the week before.. as we choose to change the week before, it was an extra £60.34 per person i have done the 1st steps of contacting the travel agent to speak to virgin, of which i got this reply from my travel agent: i have spoken to virgin for you regarding the date change and they have advised because the option to go a day later for the same cost was available they are unable to discount the august dates, if all the other date options were more expensive then they would of looked at it but as there were dates for the same price then they have said no, it was worth a try though! now who should i write / email / telephone?? what should i say in the letter? please help

Ok your first letter of complaint will probably get an apology as a reply, but dont give up, send letters until you get the response you want. ive been very successful in complaining to holiday companies and always received compensation.i complained to expedia once as there was no hairdryer in the hotel and they gave me £25 off my next holiday! not that im a victor meldrew or anything!!